Help Desk

Frequently Asked Questions 29

• Should I use Sendmail or SMTP?
• What is the sending speed of arpReach?
• Why is my scheduled task currently idle?
• How can contacts subscribe by email?
• Why is the Confirm Subscription link redirecting to the wrong custom page?

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How-To 17

• How to import contacts into arpReach
• How to create a segment and set a criterion
• How to add images to messages
• How to embed videos to messages
• How to set up and allow emailed subscriptions

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Error Messages 8

• PHP Error: mkdir(): Invalid path
• ERROR_EMAIL_SEND-SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
• PHP Fatal error: Call to undefined function imap_timeout() in installationfolder/application/libraries/app_imap.php(1) : eval()'d code(3) : eval()'d code on line 58
• ERROR_EMAIL_SEND-Could not execute: /usr/sbin/sendmail
• Parse error: syntax error, unexpected '[' in installationpathhere/application/libraries/admin_controller.php(1) : eval()'d code(3) : eval()'d code on line 1021

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General Points 2

• Cron (scheduled) task setup
• For domains managed by Gmail

Host-Specific Notes 10

• Bluehost (cPanel)
• Future Hosting (cPanel)
• GoDaddy (Unsupported)
• Hit Director (cPanel)
• HostGator (cPanel)

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Windows Servers 1

• Scheduled task

All Versions 0