arpReach makes it easy and fast to import contacts. 


We recommend that you use the Chrome browser as there have been intermittent reports of failures when using some Firefox releases.  Chrome provides a more consistent success rate.


Choose the Contact option from the top navigation option. Click on the Import Contacts option.


Next, simply select the file specific choices below:


Field delimiter: Comma or Tab


File to Import: Browse to locate the upload file


You can then 'map' your columns to the appropriate arpReach fields


Important Note: File must be standard comma separated (CSV) or tab separated text. For spreadsheet data, save in CSV format before importing. Remove any header rows and blank rows at the top before importing. All rows must have the same number of fields in the same order. The first row of data defines the format for every other row.

The capabilities of your server (processor, RAM, etc.) will affect how many rows of data you can import.  We suggest that you start with 1000 and increase or decrease the amount depending on the result.

Fixes:
Issue: The import did not work - it says succeeded but nothing imported
Solution: This generally happens with some releases of Firefox, please try again using the Chrome browser.