how to remove duplicate subscribers in an auto-responder list : Help Desk

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how to remove duplicate subscribers in an auto-responder list

Sam Robbins

started a topic almost 3 years ago

Hi... I've realized that one of my auto-responder lists has numerous duplicate emails. So when I add a new auto-responder to the list, some people (including one my own addresses) will get the same email multiple times the same day.

I think I may have at one point not checked off "don't allow duplicate subscribers". That's been fixed.

But, is there a way to dedupe a specific list? I know in a broadcast it only sends ONE email to the same address. But I'm referring to an auto-responder list.

Thank you ver much =)

Sam

1 Comment

David Alexander

said almost 3 years ago

Please open a support ticket Sam as arpReach only allows an email address to appear once in the database.

It's probably a config issue but without know what you did/did not do we can't say with certainty how you should proceed.

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