how to remove duplicate subscribers in an auto-responder list
S
Sam Robbins
started a topic
about 3 years ago
Hi... I've realized that one of my auto-responder lists has numerous duplicate emails. So when I add a new auto-responder to the list, some people (including one my own addresses) will get the same email multiple times the same day.
I think I may have at one point not checked off "don't allow duplicate subscribers". That's been fixed.
But, is there a way to dedupe a specific list? I know in a broadcast it only sends ONE email to the same address. But I'm referring to an auto-responder list.
Thank you ver much =)
Sam
1 Comment
D
David Alexander
said
about 3 years ago
Please open a support ticket Sam as arpReach only allows an email address to appear once in the database.
It's probably a config issue but without know what you did/did not do we can't say with certainty how you should proceed.
Sam Robbins
Hi... I've realized that one of my auto-responder lists has numerous duplicate emails. So when I add a new auto-responder to the list, some people (including one my own addresses) will get the same email multiple times the same day.
I think I may have at one point not checked off "don't allow duplicate subscribers". That's been fixed.
But, is there a way to dedupe a specific list? I know in a broadcast it only sends ONE email to the same address. But I'm referring to an auto-responder list.
Thank you ver much =)
Sam