Feature to prevent customers from receiving prospect emails
N
NeilM
started a topic
about 5 years ago
I have 2 autoresponder series for a product: 1) Prospect list 2) Customer list
Typically, prospects receive my autoresponder emails and eventually become a customer, at which point they are automatically 'dropped' from the prospect list and added to the customer list via Arpreach.
However, we also have a scenario now whereby a large % of our customers purchase the moment they come to our website for the first time, thus skipping the 'prospect' autoresponder series.
The problem is that at some point quite a few of our customers (who are not on the prospect list) are then adding themselves to our prospect list and as a result are receiving our pre-sales emails, promos, special offers etc. Not good.
So, I need a feature to STOP a Prospect autoresponder series going to a customer who is already on the customer list but then signs up to the prospect list AFTER they have already purchased.
I guess it's kind of like a reverse 'drop subscription'.
1 Comment
D
David Smith
said
almost 5 years ago
An idea for implementing this.
On the list settings page, there could be a section added that allows users to select which additional lists they want to show up on the manage subscription page for the list that is being added/edited.
NeilM
I have 2 autoresponder series for a product: 1) Prospect list 2) Customer list
Typically, prospects receive my autoresponder emails and eventually become a customer, at which point they are automatically 'dropped' from the prospect list and added to the customer list via Arpreach.
However, we also have a scenario now whereby a large % of our customers purchase the moment they come to our website for the first time, thus skipping the 'prospect' autoresponder series.
The problem is that at some point quite a few of our customers (who are not on the prospect list) are then adding themselves to our prospect list and as a result are receiving our pre-sales emails, promos, special offers etc. Not good.
So, I need a feature to STOP a Prospect autoresponder series going to a customer who is already on the customer list but then signs up to the prospect list AFTER they have already purchased.
I guess it's kind of like a reverse 'drop subscription'.