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Valid HTML

why don't you allow valid html? arpreach doesn't even include an opening html and body tag.

when adding your own, it removes them.

this is important for deliverability and rendering across all devices.

before anybunny questions the deliverability aspect, realize i'm good friends with the heads of deliverability for some of the top esps in the world among other things. just so you know.

not the end of the world on that front but still good to have. rendering is huge.

please provide valid html, access, or give us the ability to add our own.

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Not sure if this is the right place but seems maybe related... 

I am trying (VERY hard) to create a responsive email template. Clearly, mobile is the future and it's a must-have as far as I'm concerned. 

I have had two developers now coding responsive templates for me that look fine elsewhere but that consistently fail to render as expected when pasted into and sent from arpR. I am tearing my hair out. These guys are not fools by any means, but so far it's been a painful (& expensive) trial and error experience and we're no closer to the end goal. 

I am no technical expert. Is there something here I should be telling my developers to look out for or build in or work around? And can anyone recommend any really great template designers who know how to do it already? 

Much appreciated!

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We used php-superwebmailer for many years and did not suffer from tinymce behavior. CKeditor leaves all the HTML code like it is.

So this is a feature request to add ckeditor to arpReach and give users a choice to opt for one or the other in the system settings.


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Hello Jason

Tests with the latest TinyMCE (version 4) show no difference in the way this editor rewrites HTML.

We continue our search for a quality editor that maintains the code intact without "validating" (as they call it).



Hi Jason

Another thought...

...if your programmer can supply the TinyMCE Javascript code (including the all-important TinyMCE configuration parameters) from the web page where TinyMCE is implemented without the annoying "validating" we will be happy to test it out.

It can be emailed as an attached to office AT if that is easier.



Been working an email designer today and we've discovered the only way to keep an email responsive is to paste the entire finished code into the empty editor box from an external editor. 

Changing even one tiny thing inside the editor causes the code to change, changing hyperlink colours, responsiveness, etc. 

MailChimp doesn't do this. My designer hypothesises it's because the editor is older than the latest html capability. Is there any plan to upgrade the editor at any point? If MailChimp can offer it, clearly the technology is available. 

I did some research on TinyMCE a few years back. If I remeber correctly you can exactly specify how it should or should not modify HTML via TinyMCE settings.

Implementing it without specifying settings will do all kinds of modifications to code. Adding the correct settings will keep it from modifying code.

You should find the necessary information in the TinyMCE documentation on their web site.


hey debra. unfortunately, that's the way it is with arpreach. I would have probably referred 25+ people to arpreach if it had a better wysiwyg editor. If they can't get their integration of

TinyMCE to stop destroying valid html code, I wish they would just put in something else entirely or give the option to a better one. If the editor destroys valid html, it is clearly not the best nor nearly the best.



Re-reading this thread... 

if I do not use the visual editor, but merely paste in my code then hit "preview" do you think I'll get what I expect? 

Is it the visual editor that's messing up the rendering?

I've noticed some weird stuff happening and things moving around, fonts changing and whatnot, if I simply click while the visual editor is open. 

...? Thx!

Hi Ralf

Yes, that option was available a few years back. I remember it. But none of the quality HTML editors seem to offer it any more and we have researched this exhaustively.



i'll ask my programmer to dig for more details. there is obviously a solution if this other system is using TinyCME (a newer version) and it works properly.


arpReach allows you to add your own HTML that will not be modified. Simply paste it into the textarea box instead of switching to the WYSIWYG editor. This is the reason we set the non-WYSIWYG option as the default. You can then create HTML in any external editor, paste it in and hit the save button.

Like all these Javascript-based HTML WYSIWYG editors, the one we use (TinyMCE) modifies the code to make it "better" based on its interaction with the browser you're using. We are not aware of any fully-featured Javascript HTML editor that does not do this, and we researched the market very thoroughly. If you know of any, please let us know!

So arpReach offers the best of both worlds, simply paste in your pre-written HTML code and it will be used completely as-is or use the built-in WYSIWYG HTML editor if you prefer.

For those needing a fully-featured, free HTML editor that you can use to create great-looking HTML emails, check out Kompozer. 

That's great.

A lot of TinyMCE users will welcome this knowledge because no-one seems to know what it is.



thanks. that is a step in the right direction. although its not the most efficient to have to keep on changing back and forth.

can you consider using a better wysiwyg editor? i know there are ones that don't screw with your html. iContact for one uses one that works fine.



As mentioned, we did already research this very thoroughly. Some other email marketing solutions do offer cut-down HTML editors but we wanted to add a fully-featured HTML editor to arpReach and that limits the choice.

When we researched the market. the two biggest and most commonly found HTML editors (TinyMCE and FCKEditor) were found to interact with the browser to "improve" the HTML code. We eventually choose to implement TinyMCE because this had been used for many years in AutoResponse Plus (ARP3) and no-one had ever requested anything different.

If anyone knows of a fully-featured Javascript editor that they would like to see made available in arpReach then we will definitely be happy to look at adding it. We have no problem having multiple editors and allowing the user to choose the one they prefer to use within the software.

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