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Valid HTML

why don't you allow valid html? arpreach doesn't even include an opening html and body tag.

when adding your own, it removes them.

this is important for deliverability and rendering across all devices.

before anybunny questions the deliverability aspect, realize i'm good friends with the heads of deliverability for some of the top esps in the world among other things. just so you know.

not the end of the world on that front but still good to have. rendering is huge.

please provide valid html, access, or give us the ability to add our own.

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arpReach allows you to add your own HTML that will not be modified. Simply paste it into the textarea box instead of switching to the WYSIWYG editor. This is the reason we set the non-WYSIWYG option as the default. You can then create HTML in any external editor, paste it in and hit the save button.

Like all these Javascript-based HTML WYSIWYG editors, the one we use (TinyMCE) modifies the code to make it "better" based on its interaction with the browser you're using. We are not aware of any fully-featured Javascript HTML editor that does not do this, and we researched the market very thoroughly. If you know of any, please let us know!

So arpReach offers the best of both worlds, simply paste in your pre-written HTML code and it will be used completely as-is or use the built-in WYSIWYG HTML editor if you prefer.

For those needing a fully-featured, free HTML editor that you can use to create great-looking HTML emails, check out Kompozer. 

thanks. that is a step in the right direction. although its not the most efficient to have to keep on changing back and forth.

can you consider using a better wysiwyg editor? i know there are ones that don't screw with your html. iContact for one uses one that works fine.



As mentioned, we did already research this very thoroughly. Some other email marketing solutions do offer cut-down HTML editors but we wanted to add a fully-featured HTML editor to arpReach and that limits the choice.

When we researched the market. the two biggest and most commonly found HTML editors (TinyMCE and FCKEditor) were found to interact with the browser to "improve" the HTML code. We eventually choose to implement TinyMCE because this had been used for many years in AutoResponse Plus (ARP3) and no-one had ever requested anything different.

If anyone knows of a fully-featured Javascript editor that they would like to see made available in arpReach then we will definitely be happy to look at adding it. We have no problem having multiple editors and allowing the user to choose the one they prefer to use within the software.

 the only problem is that it doesn't fix html for us, it deletes it completely.

thanks. i'm talking to a programmer right now about fixing it, but i'll also ask them what editor they would recommend.

p.s. what no-one knows can hurt them

my programmer confirmed that your bundling of TinyCME does in fact strip out valid html.

they said that it doesn't on another platform they use most likely because you're using an older version of TinyCME.

"yup, arpreach is using 3.4.7 and the other mailing software I use (thats working) is using 3.9.2"

Can you please upgrade TinyCME?



Hello Jason

Tests with the latest TinyMCE (version 4) show no difference in the way this editor rewrites HTML.

We continue our search for a quality editor that maintains the code intact without "validating" (as they call it).



Hi Jason

Another thought...

...if your programmer can supply the TinyMCE Javascript code (including the all-important TinyMCE configuration parameters) from the web page where TinyMCE is implemented without the annoying "validating" we will be happy to test it out.

It can be emailed as an attached to office AT if that is easier.



I did some research on TinyMCE a few years back. If I remeber correctly you can exactly specify how it should or should not modify HTML via TinyMCE settings.

Implementing it without specifying settings will do all kinds of modifications to code. Adding the correct settings will keep it from modifying code.

You should find the necessary information in the TinyMCE documentation on their web site.


Hi Ralf

Yes, that option was available a few years back. I remember it. But none of the quality HTML editors seem to offer it any more and we have researched this exhaustively.



i'll ask my programmer to dig for more details. there is obviously a solution if this other system is using TinyCME (a newer version) and it works properly.


That's great.

A lot of TinyMCE users will welcome this knowledge because no-one seems to know what it is.



I wanted to join this conversation because I have the same need. I'm trying to implement a responsive design and TinyMCE is breaking the code. I appreciate the fact that a separate area is provided that allows us to enter our own HTML, but going that path means that I have to have an employee who has the technical ability to use something like Dreamweaver. I simply want to provide the code in a template and have them add the text and image content.

I'm not a developer, but I work with a group that have integrated TinyMCE for me in vBulletin and we had a similar issue with TinyMCE changing the code. I know that there are ways to tell TinyMCE to not "clean" the code, but I don't recall if that's the only fix. As noted earlier, the browser being used plays a role in all of this too. So, I'm going to task my developers with looking into this and if I can determine the fix, I'll gladly share.

Question for David: If we decide we'd like to upgrade to the latest version of TinyMCE, will arpReach continue to work or is there something else we'd need to tweak?

Side note: So far, I'm loving arpReach. I've been using IEM for years and I find arpr to have features more to my needs. I just need to get an HTML editor that work for my needs. IEM also uses TinyMCE and had the same issue.


Jay - that would be great information. I remember from years ago you could switch off the hideous "autocorrect" but it seems to have vanished off the face of the earth. I'm not sure what would happen if you tried a new version of TinyMCE in arpReach as we haven't tried it yet. I do know we could not switch off the "autocorrect" even with the newest version. And yes, it's all to do with the way these Javascripts editors interact with the browser's HTML engine.

Not sure if this is the right place but seems maybe related... 

I am trying (VERY hard) to create a responsive email template. Clearly, mobile is the future and it's a must-have as far as I'm concerned. 

I have had two developers now coding responsive templates for me that look fine elsewhere but that consistently fail to render as expected when pasted into and sent from arpR. I am tearing my hair out. These guys are not fools by any means, but so far it's been a painful (& expensive) trial and error experience and we're no closer to the end goal. 

I am no technical expert. Is there something here I should be telling my developers to look out for or build in or work around? And can anyone recommend any really great template designers who know how to do it already? 

Much appreciated!

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